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Kwality Walls Swirls

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Ice cream parlours, Cafe

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Kwality Walls Swirls REVIEWS

Sungandhi
30 July 2014

I had bought this voucher from Mydala and opted for Sector 12 Dwarka outlet. However, on presenting the voucher, the owner denied it and said all such schemes had ended or valid only on certain days. I presented the sms to him and he agreed that there is no such thing mentioned in the voucher however he has not been intimated by Mydala about this scheme and he will not be able to process it. As I had already placed the order and did not want to disappoint my friend, I agreed to pay the amounts for both the swirls.

Mydala, please explain why does this keep happening repeatedly? This is the second time it has happened and I skipped writing the review the first time. However, I cannot place my trust in Mydala any longer as it continues to create such embarrassing situations.

Please explain your stand and refund the amount for the regular swirl.

1 stars - based on 1 reviews of Kwality Walls Swirls
Swirls is a concept of ice cream parlours from Kwality Walls, that provides fresh, fun and an unique made-for-me consumer experience. It is for those who want to enjoy themselves and wish to indulge. They are young-hearted temptation who are willing to pay a little extra for that special experience. The first store was incepted in 1994 in Netherlands, and since has been successfully launched across the globe. There are over 2000 Heartbrand stores across the globe. In India, Swirls has been operational since 2004 with the opening of its 1st outlet in NCR region, and thus began its journey of delighting consumers in India. Swirls parlours with its great consumer experience, strategic locations and viable business model had made it an unique and profitable venture for its franchisees.